Terms and Conditions
1. Introduction
Welcome to Ornamental Store! These Terms and Conditions govern your use of our website, www.roserstore.com, and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information during the registration and checkout process.
- Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
- Respect our intellectual property rights and not reproduce, distribute, or modify any content without our permission.
3. Product and Service Description
We offer a variety of plants including Native Plants, Ornamental Grasses, Perennial Plants, Roses, Topiary Plants, and Vines & Climbers. Each product is described as accurately as possible, including size, color, and care instructions. However, slight variations may occur due to the natural nature of plants.
4. Order and Payment Terms
Orders are processed within 1-2 business days. We accept Visa, MasterCard, JCB, and PayPal. Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days.
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days.
We ship globally, excluding certain remote areas in Asia. Please ensure your shipping address is correct to avoid delays.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not, you may return or exchange your item within 15 days of receipt, provided it is unused, in its original condition, and accompanied by the original receipt. Non-returnable items include Perennial Plants and Topiary Plants unless they arrive damaged or dead.
To initiate a return or exchange, please email us at [email protected] with your order number and reason for return. We will provide further instructions.
6. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Ornamental Store and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
7. Liability Limitation
Ornamental Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: [email protected]
- Phone: (123) 456-7890
- Address: 4327 Poplar Street, Indianapolis, US 46201
9. Governing Law
These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of Indianapolis, Indiana.
10. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.
Thank you for shopping with Ornamental Store. We appreciate your business and are committed to providing you with a positive shopping experience.
